OSEQ SAFE Sheets become quite popular and we are very proud of that and we want to thank you. Unfortunately higher demand means high requirements in the production line as well. And that is where our problems come from these days.
We first started to face some issues back in February. Back then we were noticing some inconsistent quality of our products. We tried very hard to eliminate it on side of our suppliers, but it was simply not happening. Our suppliers did not care about our requirements as we were obsessed with the quality. And we were not happy about it at all. And then the war started in Ukraine, which did not help us either with the rising prices and availability issues. However, to our brothers, Slava Ukraini!
So the decision was made to stop this bad production and we started to look for other places, other suppliers. This took us some time and it was quite a hard work indeed. But it seems we found a solution.
Those of you who already have our sheets do know what quality we offer. And we want to offer even better quality for the future. We have very high standards of both visual and performance factors of our products and we simply do not want to sell crap.
We hope you can understand this and wait with us. We will deliver what we promised, it will just take a little bit longer. Again, we are very sad about that.
Now we think we should be ready to ship at the end of May. And one or two weeks later the shipping of currently preordered items will start.
If you have any questions, please message us at firstname.lastname@example.org and we will happily reply.